We at Cyber Troops always suggest having top-of-the-line security programs and a strong firewall to ensure that viruses have trouble getting to your system. But sometimes these programs can't block everything, even with the most updated computers. Malware is tricky business. It is NEVER a good thing, and can take hours, if not days, to clean up after a virus or worm. Sometimes, infected computers are irreparable. We can look at infected computers and find out if we can recover the machine. Be sure to contact us before throwing away what is potentially still a perfectly usable computer.